Hotel amenities include 3 outdoor pools (with swim-up bars), massage and salon services, three restaurants, bars, gym, lit tennis courts, beach and water volleyball, Ping-Pong, and theme parties and shows every night. Children under 12 can utilize the Kids Club which offers arts and crafts, video games, movies, outdoor activities, group sports, and beach activities.

The hotel has 287 rooms with either ocean or lagoon views. All rooms have air-conditioning, balconies/terraces, purified water, safes, satellite TV, and whirlpool tubs, luquor dispensers, mini-bar and cofee maker.

PALACE PASSPORT: All guests that stay for a minimum of 3 nights through December 23, will receive unlimited tours to Chichen Itza, Ek-Balam/Valladolid, Tulum/Xpu-Ha, Isla Mujeres, Coba, Paradise Snorkeling. In addition, upon arrival each guest will receive a 50.00 coupon toward a round of golf at Moon Spa & Golf Club or at Playacar Spa & Golf Club and a 15.00 coupon toward a treatment or massage at Aventura Spa Palace or Moon Spa & Golf Club or Playacar Spa & Golf Club; each room will receive a 15.00 coupon toward car rental.
Free Swim with the dolphins promotion: Stay 3 nights Present to December 23rd, buy the Dolphin Swim Experience tour for one person and get another free or stay 7 nights from September 1st, to December 28th, 2008 and receive this tour free for two guests, per room, per stay.